Welcome to Concerned Hoosiers
Welcome to Concerned Hoosiers

I have noticed a large increase in the number of our patients who are having trouble getting through to their caseworkers in Vanderburgh County.  When you call the caseworkers the voice mail greeting gives multiple reasons why it is not necessary to leave a message and once you get pass the greeting you usually get a message that the mail box is full.  Patients are also seeing a delay in getting their benefits, often times benefits are being processed past the deadline/processing time limits.  Comments from Hoosier Healthwise Enrollment Center, Southern Indiana

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The mission of this site is dedicated to ensuring that no Hoosier loses their medical care, TANF benefits or nutrition service because of FSSA's privatization.

For the first time in history, Indiana's Family and Social Services Agency has contracted with a private, for-profit out-of-state company to help run state eligibility services. This site is dedicated by Concerned Hoosiers who fear that many of our vulnerable fellow citizens may be harmed or forgotten in the midst of this significant outsourcing.  Please help us do that by sharing your stories about how the transition is going.


  Applicants and Clients   FSSA/ACS Employees  

Are you currently receiving benefits - Cash Assistance, Food Stamps, Medicaid/ Hoosier Healthwise? Have you had problems filing for benefits? Enter this section of the website to share your concerns with us. 

You provide a very important service for low-income, vulnerable Hoosiers by helping them access this new system.  Please share your impressions and concerns about the changes by entering them here.   


  Contact Us   Contact Us   About This Site   Contact Your Legislator  

  Advocates and Providers   Media and Information  

Advocates and service providers play a vital role in providing services and helping Hoosiers access resources.  Please share your impressions and concerns about the changes by entering them here.

This section of the site provides additional information on the proposed changes and includes:
  • Press Releases
  • Fact Sheets
  • Correspondence between FSSA and USDA
  • Final Contract between FSSA and IBM/ACS
  • Links to additional resources

E-Mail: info@concernedhoosiers.org

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The contents of this website are presented for informational purposes only and do not constitute legal advice.  Nor does the reading or transmission of any information available on or through this website create or is intended to create an attorney-client or agency relationship.  Participants should consult with their own attorney before relying upon any information contained herein or transmitting information that may be related to potential litigation.  To the full extent permitted by the law any representations or warranties of any kind, including warranties as to the quality and fitness for purpose, with respect to this website or its content is expressly disclaimed.  This website contains links which may be of interest to users and are provided for convenience only and not as an endorsement or ratification of their content. Reliance on this information shall be at your own risk. 

Terms and Conditions of Use

This website is intended for use by citizens, employees and community based organizations in the State of Indiana.  By submitting your stories and transmitting information through this site you warrant that the information you provide is factually correct and agree not to disclose any identifying information (e.g., name, address, telephone numbers, social security number, etc.) unless it is your own.  You further consent to, and waive the right to demand compensation for, the use of your name, experiences and or opinions, or any portion thereof, in any format or forum, including but not limited to use in statistical research, trainings materials, publications and at media events that may be available to the public.  To protect the privacy of individuals, no personal identifying information will be released without your express permission or unless required by law.

THIS WEBSITE IS NOT A SUBSTITUTE FOR, AND SHALL NOT BE USED FOR, THE PROCESSING OF COMPLAINTS OR APPEALS RELATED TO BENEFITS OR SERVICES PROVIDED BY ANY INDIVIDUAL OR ENTITY, INCLUDING STATE AGENCIES.  You should contact the individual or entity directly for additional information on the proper procedures to protect your rights. 

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